The Minden Systems Strategy · a 20-minute walk · SLT & Engineering

One AI strategy.
All of Minden.

Sixteen live apps are the evidence — the strategy is the structure underneath them. One map every project is born on, shared foundations every department inherits, and systems that consume each other across the whole operation: sales to purchasing to warehouse to production to quality to the customer. That structure — not speed — is the story of the next twenty minutes.

0
live apps
in production
0
departments
on the structure
0
system layers
on one map
0
shared services
every app inherits
↓ Start with the map
Act 01 · The Big Picture

The map comes first.
The apps come after.

Before anything gets built, it gets placed on the Big Picture — one living map of everything. Here's who lives on it first: every department, with its real projects. Then the four system layers underneath them. If a request doesn't land somewhere on this map, it waits — that single rule is why sixteen apps later, there is still one architecture instead of sixteen islands.

Not a manufacturing project

One map. Every department.

Every chip is a real project — the live ones are links. Click any of them to see it running.

Inside Sales
Escalation Watchescalations lived in email threads — now tracked intake→ship with approvals
Expedite Feesexpedites had no formal fee or approval path
Terminal Approvalsubstitutions waited days on an email yes — now one click
ISS Digestqueue visibility without digging through boards
Purchasing
Purchase Requestspurchases happened over email, with no budget control or audit trail
Engineering
Product LibraryBOMs lived in spreadsheets and memory — now one source of truth
Document ControlSOPs were scattered and unversioned
Item Registerpart numbering was ad-hoc — now ERP-agnostic IDs
Warehouse
WMSno digital record of where material lives — 2,153 bins mapped
Receiving Stationreceiving meant re-typing paper packing lists — AI reads them now
Pick to Shippicking by memory let partner audit gates get skipped
Production
Ops Dashboardone live view of WIP instead of walking the floor to ask
Production Schedulerthe daily plan was verbal — now auto-planned, plan vs. actual
EOD Reportend-of-day status depended on one person's manual report
Quality
Customer quality portalprove audit execution to customers with evidence, not promises
Quality module (build)NCRs and CAPAs still ride on paper and email
HR
HR Hubincidents, OSHA logs and SDS lived in spreadsheets
WVPP Training (build)compliance training was untracked — SB 553 clock running
Custom Engineering · JCE
Quotes for CEcustom quotes were hard for clients to read and compare
Laser Print — sample approvalcolor approval round-trips took days over email — now a QR photo
Laser Print AR previewcustomers couldn't visualize a custom speaker at real scale
Config Travelerconfig details got lost between quote and floor

Every department works on the same structure, the same login, the same data — and each one's system feeds the next one's. That's the strategy.

MES · Productionwhat happens on the floor
Ops Dashboard Production Scheduler EOD Report Escalation Watch Quality Module
Supply Planningwhat to buy and build, when
WMS · Material Flowwhere material lives and moves
Product Library · Doc Controlwhat the product is, on paper
Cross-layer · Identity & Adminwho you are, everywhere
Users — Identity Hub Admin Portal Tier Evaluation
solid = live in production · dashed = in build · every chip links to the real app
How we never lose the floor

The map isn't a poster. It's a ritual.

01
Open

Every working session starts by locating the work on the map. Which layer, which system, what does it touch.

02
Build

The work happens on the shared foundations — never on an island. Anything new must plug into what exists.

03
Close

Every session ends by validating against the map: status, dates, drift. Logged where any person — or any agent — can read it.

Drift shows up in days, not quarters. A date that slips is caught the same week it slips — and a pushed date is distinguished from a silent one.

Act 02 · The foundations

Four foundations.
Every app inherits them.

Most teams jump straight to shiny apps. We built the four pieces underneath first — so every app that ships now inherits memory, live data, compliance, and orchestration instead of rebuilding them.

01
Vectorized memory · Custom-built

MIMIR

The agent that remembers everything Minden has decided, shipped, broken, or learned — and serves it back in microseconds.

Without MIMIR
~100% of context re-sent every call
  • Every conversation re-reads every doc
  • Token costs scale linearly with history
  • Agent forgets between sessions
With MIMIR
Only the relevant chunks pulled
  • Vector search returns top-k slices
  • Token usage drops ~80%
  • Context is persistent across sessions

Project decisions, supplier issues, CAPAs, customer threads — one queryable index. Every agent in the stack asks MIMIR before it asks the model.

02
Tool layer

MCP Servers

Direct line to operational truth.

  • Minden Ops MCP — Monday, PeopleSoft, analytics DB
  • MIMIR MCP — vector memory queries
  • Cortex MCP — M365 + Sonance Brand
  • Supabase MCP — every app's data tier
Running 24/7 on dedicated Mac Minis · office + home

Agents don't imagine data. They see the same Monday board, the same SO, the same NCR a human sees. No hallucination on operational facts.

03
Compliance layer

Cortex

Sonance's audited gateway for Microsoft 365 and brand.

  • Every M365 call goes through Cortex
  • Auth + audit + policy in one place
  • Brand assets served through governed pipes
  • No "shadow AI" in our stack — everything logged
Sonance corporate · used across SVSS & James

Compliance and AI aren't enemies. Cortex is how we ship fast and safely — without the security team having to chase us.

04
Orchestration

ODYN — the pantheon

A team of specialized agents, not one chatbot.

ODYN
orchestrator
MIMIR
memory
LOKI
corporate dev
THOR
architect
NORNS
PM
HUGINN
sentinel
HEIMDALL
security
BROK
automations

Each agent has its own scope, memory, and tools. They hand work off to each other the way a real team does.

🔑
One login

Shared auth across *.mindenops.com — one Supabase, one role table, one session. Learn it once.

👤
Users — Identity Hub

One identity source fed from M365/Okta, consumed by every app. Who you are follows you across the family.

🩺
Central logging

Every app reports errors and user feedback to the same two tables. One place to watch the whole fleet's health.

🌐
Translation pipeline

Spanish or mixed input → clean English, one shared edge function. Any app adds bilingual intake with one call.

🎨
Brand pipeline

Sonance brand served through Cortex — fonts, colors, logos. Sixteen apps that look like one product family.

Foundations + shared services is the whole trick: a new app doesn't start — it plugs in.

Act 03 · The mesh

Apps that consume apps.
That's the compounding part.

The catalog isn't the point — the arrows between the apps are. Each one publishes something the next one reads. Three real chains, running in production today.

Chain 01

Material — dock to customer

Warehouse → Production → Quality → Customer
Receiving Stationlabels the pallet
WMSgives it an address
Pick to Shipscans the serial
Quality Gateaudits partner orders
Customer Portalshows the customer

A supplier PDF becomes a printed pallet label at the dock — AI reads the packing list, no typing. WMS gives that pallet a home. When a serial is picked, Pick to Ship checks the destination: partner orders route through the audit gate automatically, and the audit lands in a customer-facing portal. One record, five apps, zero re-capture from truck to customer.

Chain 02

Knowledge — SME to training

Floor → Engineering → Doc Control → HR
Process CaptureSME talks, AI structures
Wikilinks it into the graph
Doc Controlversioned SOP
Training LMScourse + pass/fail
Users Hubfeeds identity

An SME talks for twenty minutes. Capture structures it into entities, the Wiki links them to every process, supplier, and defect they touch, Doc Control turns it into a controlled bilingual SOP, and Training serves it as a course — attendance and results tied to the same identity every other app uses. Tribal knowledge in one end, auditable training out the other.

Chain 03

Product data — one BOM, many consumers

Engineering → Supply → Production → Floor
Product Librarythe single BOM source
Supply Plannerplans on it
·
Schedulerroutes on it
·
Pick to Shippicks on it
BOM Correctionfloor feeds fixes back

BOMs live once, in the Library. Planning, scheduling, and picking all read the same copy. When a picker on the floor spots an error, they snap a photo and dictate — AI structures the report and the correction flows back to the Library. Fix it in one place, every consumer downstream gets the fix.

The real dependency graph · drag the nodes

The mesh, live

Every node is one of our apps or foundations. Every arrow is a real "consumes" relationship in production. Hover any node to see what it feeds and what feeds it.

Production Supply Material flow Knowledge Identity Foundations

A new app is a new node. It plugs into the mesh — it doesn't rebuild it. That's why every app makes the next one cheaper and the whole system smarter.

Act 04 · Why it holds

Structure is why it ships.
The map is why
it stays true.

Every new app inherits the work — memory, data, compliance, identity, brand — already there, already running. Complex modules still take real time. They just don't reinvent the plumbing first.

Same modules. Different starting points.

This isn't about speed — it's about what no project pays for twice: identity, data access, compliance, brand, deployment.

Customer quality demo
from zero: auth + data + brand + deploy… then the actual problem
on the stack: only the actual problem
Receiving Station
from zero: PDF parsing + printers + auth + hosting
on the stack: the receiving flow, nothing else
The foundations don't shrink complexity. They erase the work that doesn't need to be redone.
1

Everything consumes everything. Each app publishes what the next one reads — receiving feeds the warehouse, the warehouse feeds picking, picking feeds quality, quality faces the customer. The structure is the product.

2

We never lose the floor. Every piece of work opens and closes against the Big Picture. Sixteen apps and eight departments in, there's still one map, one architecture, zero islands — all of Minden, one operating layer.

We don't start from zero anymore.

And neither does the next department
that joins the structure.